Our Commitments to You

Our Commitments to You

At Zeyoria.store, we source products globally to bring you a wide range of quality items and ensure a smooth shopping experience. Below are the commitments and policies provided through our sourcing partners to protect your orders and ensure your satisfaction:

Fast Delivery Guarantee

Items marked "Fast delivery" are assured to arrive by the estimated date. Customs delays, inspections, or strikes may extend the delivery date.

Compensation and Refund Policies

  • Coupon code if your order doesn't arrive by the latest estimated date.
  • Refund for items that arrive damaged.
  • Refund if tracking shows "lost in transit" (keep the item if it arrives later).
  • Refund if not delivered within 30 days after shipment (keep the item if it arrives later).

Free Returns

Return items within the protection period. The first return on each order is free (up to 5 times per month). Refunds may be reduced for used, damaged, or incomplete returns.

30-Day Price Adjustment

Refund of the difference if the item's price drops within 30 days of purchase (exclusions apply).

Sustainability Commitment

Reduced carbon emissions by combining shipments and using electric vehicles.

For any questions, contact us at [email protected] or +65 8544 2846.